Shipping Method:All merchandise is shipped via UPS Ground service throughout the Continental U.S. Delivery time ranges from 2 to 7 business days depending on where you live.
Florida Residents-Please note: Packages shipped within Florida will arrive in one business day via Standard UPS ground service (except for the Panhandle). It is not necessary to pay for any type of expedited service.
Some items are custom made to order and require additional time or may be drop-shipped directly from the manufacturer's warehouse. Custom items cannot be expedited.
Exactly when will my package be delivered?
UPS Ground packages are delivered to residential addresses Monday through Friday between 9:00 a.m. and 7:00 p.m., and to business addresses during their normal business hours Monday through Friday. UPS Ground packages cannot be scheduled to arrive at a specific time of day.
Please note that the UPS Service Guarantee applies only to business days, and excludes weekends, holidays, and other events that may occur.
How do I get a tracking number for my order?
If we have a valid e-mail address, you will be sent an e-mail shipping confirmation of orders shipped from our warehouse via our ordering system, with the method of shipment and the tracking number, immediately after your order ships. If you have any questions regarding the shipment, please e-mail us
You can also track your order online
Shipping rates include Handling, Packing and Insurance.
We charge a flat rate based on the order value. Please note that shipping on oversized or heavy items may be higher than these prices. On oversized items, we have noted that the item will require a shipping rate quote for expedited or international shipping. These items include, but are not limited to: buffers, complete wash systems, and vacuums.
FLORIDA & INDIANA RESIDENTS enjoy free ground shipping on orders over $150 shipped within Florida or Indiana!
Expedited Shipping Methods:
We also provide UPS Next Day,
2nd Day, or 3rd Day. See chart for pricing information. When calculating delivery, remember to only count working UPS days the day of shipment can not be included when calculating the delivery date. IE if your order ships on Monday, Tuesday would be the first day of shipment. Exclude Saturdays, Sundays and non-working holidays. Orders shipping within the continental US (48 states) must be placed by 11:00 a.m. EST to ship out the same business day. Feel free to contact us if you have any questions about shipping service to your area.
Call toll free at 1-800-869-3011.